My Internetspiegel is blocked. What should I do?


If you try to log in too many times with the wrong password, then My Internetspiegel will automatically block your account. You can unblock your account by clicking on the ‘Forgot password’ button and following the steps below:

  1. Go to
  2. Click on the ‘Forgot password’ button.
  3. Enter the email address where you received the invitation.
  4. An email with a link for resetting your password will be sent to your email address.
  5. You can then click on the link to set a new password. The password must always contain a capital letter, a special character, and a number.
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